Book your install

Book your Smart Thermostat Installation now

The Smart Thermostat process is straightforward. We need to ask some questions first to ensure the thermostat is suitable for your home and so that we come prepared.

The installation only takes a couple of hours so you’ll be up and running in no time.

Once your Smart Thermostat has been installed, you can start taking control of your energy usage.

Before your installation day

Once you've selected a preferred date for your installation, you’ll receive an email confirmation. Your AXA installer will contact you directly by phone, within 24 hours (Monday to Friday), to confirm the details of your installation, tell you what to expect and whether there’s anything special you need to do. If you have any queries or need to re-arrange the appointment, you will be able to contact your installer directly.

Where does your thermostat go?

The installer will discuss the best place for the Smart Thermostat with you. Please refer to our FAQ section to find out more.

On the day of installation

Your installer will re-confirm their arrival ahead of the installation time. Please ensure you, or someone else over the age of 18, will be able to let them into the property. Please also ensure all requirements for a successful implementation are in place by referring to the pre-qualification questions and Terms and Conditions.

Please make sure you have downloaded the app before the installer arrives – they will then be able to help you get it working.

Installation day FAQs

All FAQs