You will have received a unique Install Code with your Smart Device from EE
Enter the Install Code below and let's get started
Your installer will contact you directly. They’ll confirm the details of your installation, tell you what to expect and whether there’s anything special you need to do. If you have any queries or need to re-arrange the appointment, you will be able to contact your installer directly
The installer will discuss with you the best place for the Smart Device to go. Please refer to FAQs to find out more
Please ensure someone, if not you, over the age of 18 will be at home. Also, please make sure you have the App for the Smart Device downloaded onto the phone or tablet you want to use before the installer arrives so they can get everything connected and working properly for you
Yes, the installer will be an approved AXA engineer and will be qualified to install the device.
Please refer to the Terms and Conditions. These will advise you of everything you need to know, including the necessary WiFi connection and location of the device.
Please call EE on 07953 966 250 and they will be able to help you with any general queries and anything relating to your device order.